Customer Support Center

Our support team is available to assist with account queries, verification, payments, technical issues or general feedback. Contact us for help with deposits and withdrawals, password or ID checks, responsible-gambling tools, or to report a site fault. Agents will guide you through verification steps, payment queries and any account-related process. Use the channels below to reach the right team quickly and securely. Tickets can be raised if preferred.

Department	Contact
Customer support	[email protected] (live chat 08:00-00:00, email reply within 24 hours)
General enquiries	[email protected] (corporate and general enquiries, reply within 48 hours)
Affiliate enquiries	[email protected] (program enquiries, account manager allocation)
Phone	+44 20 7946 0827 (Mon-Sun, 08:00-00:00)
Working hours	Mon-Sun, 08:00-00:00
Payments	[email protected] (withdrawals & billing queries)

Email Support

Email is the preferred contact method for detailed requests, account-related issues, or when you need to send documents. Please email [email protected] with a clear subject line and include up-to-date contact details, your account ID and any relevant attachments. Providing this information helps us process your request faster and reduces the chance of delays.

Send Us a Message

Name

<label for="email" style="font-size:14px;color:#111;">Email</label><input id="email" name="email" type="email" required placeholder="[email protected]" style="padding:8px;border:1px solid #ccc;border-radius:4px;font-size:14px;"><label for="message" style="font-size:14px;color:#111;">Message</label><textarea id="message" name="message" rows="5" required placeholder="Message for Oddsking support. Include account details if relevant." style="padding:8px;border:1px solid #ccc;border-radius:4px;font-size:14px;resize:vertical;"></textarea><button type="submit" style="background:#0066cc;color:#fff;border:none;padding:10px;border-radius:4px;font-size:15px;cursor:pointer;">Send message</button><p style="font-size:12px;color:#666;margin:0;padding-top:8px;">We aim to respond within 48 hours. For account queries, please include your account ID or registered email.</p>

Response Time

Our support team aims to respond to most enquiries within one business day. Simple requests are usually handled quickly; more complex cases such as payment investigations or identity checks may take longer depending on their nature and any required verification. We will keep you updated on progress and provide an estimated timescale if further investigation is needed.

Feedback

We’d love to hear your feedback, suggestions or ideas for improving Oddsking. Please tell us about any issues, feature requests or ways we can make the site clearer. All submissions are reviewed carefully and used to improve the service and user experience. Send your comments to [email protected] or use the on-site feedback form.